Establishing your Credibility
You have to consider that if you are not already known, when people arrive to your site they have most probably never heard of you.
Thus, the first point to take on board is: before you sell to your visitors, you need to establish the reasons why your reader should feel comfortable and confident enough to buy from you.
Or as Joseph Sugarman would put it you have to instil in your reader/ buyer the “power of hope”. “If you present yourself as a credible person representing a credible company – if not selling your own product – then what you say will elicit a feeling of confidence on the part of the prosppect. Then, whatever you say your product did for you or for your previous customers, will be taken as a possibility for your propspect, and the power of hope will compel your prospect to order. And reorder. It might be a book on relationships and how the information changed your life and those of previous readers… Whatever you are selling, with the proper credibility, you will automatically engage the power of hope to sell.”
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